Kaseya Fusion1.12.8 - App Store

Manage common IT tasks on your mobile device and get real time visibility into your IT environment. This mobile app gives technicians the workflows they need between Kaseya VSA and Kaseya BMS to get IT done, faster, on the go. Manage and resolve service tickets quickly from your mobile device with access to IT asset information in the palm of your hand. This application is for those who have Kaseya VSA or Kaseya BMS, or both!

Kaseya VSA integrated with BMS tickets on your mobile device, enables technicians on the move to quickly access asset and agent information on tickets. See the status of the agent and see what endpoints are online and offline, all while seeing the latest audit information about endpoints.

With BMS, create, view, assign, search, and update service tickets. You can capture notes, time entries and attachments such as photos all on your mobile device. If you have a service call associated with a ticket, you can find those tickets and see all details, such as this ticket requires a technician to go offsite which is great for both dispatchers and technicians. For IT Managers, get real time visibility into the IT environment by seeing ticket assignments, resolutions, critical tickets.

With VSA you can see recent events, like last time endpoint checked in. You can see agent and asset views and filter agents by views so you can filter down by agents. Filter by organization and machine groups for easy management.

Requires Kaseya VSA or Kaseya BMS

Version History Bug fixes and performance improvements. 1.12.8 Jun 19 Added create/edit/delete passwords support for IT Glue.

Bug fixes and performance improvements. 1.12.7 05/23/2025 Bug Fixes & Performance Improvements 1.12.6 09/24/2024 Bug fixes and improvements 1.12.5 08/28/2024 Bug fixes and improvements 1.12.4 07/02/2024 Bug fixes and improvements 1.12.3 03/07/2024 In this version, we've added IT Glue login without integration with BMS. 1.12.2 09/06/2023 ITGlue integration - the following key features have been added:
• View passwords as well as view configurations, contacts, and locations conveniently from your mobile device 1.12.1 08/04/2023 Bug fixes and performance improvements 1.11.11 03/13/2023 Added support to add/remove attachments for ticket notes.
Fixed not sending email notes on adding ticket notes.
Fixed images go over the viewport when inserted into the HTML editor. 1.11.10 02/09/2023 - Fixed not sending email notes on adding time log notes.
- Bug fixes and performance improvements. 1.11.9 01/30/2023 - Fixed not sending email notes on adding time log notes.
- Bug fixes and performance improvements. 1.11.8 12/23/2022 Fixed LiveConnect different connection problems 1.11.7 09/22/2022 Fixed LiveConnect different connection problems 1.11.5 08/15/2022 Added the ability for the user to select the quality of the attached image (BMS) 1.11.4 08/02/2022 Minor changes and optimization. 1.11.3 05/25/2022 Fixed a bug with incorrect display of the password on the IT Glue Wifi Password screen.
Minor changes and optimization. 1.11.2 04/15/2022 Bug fixes and improvements 1.11.1 03/08/2022 In this update, we have added the Time Tracking feature (for BMS). Now it's easier to create a new time entry. 1.11.0 01/24/2022 Bug fixes and improvements 1.10.3 12/16/2021 Bug fixes and improvements 1.10.2 12/03/2021 Bug fixes and improvements 1.10.1 12/01/2021 In this update we extend Live Connect even further by introducing support of Windows PowerShell and Mac’s Terminal. 1.10.0 09/17/2021 Good news for all the night owls: we now support the dark mode. 1.9.8 09/10/2021 Fusion (VSA)
Fixed login issue.
Important note: Kaseya VSA must be on 9.5.7a or higher. 1.9.7 08/04/2021